Refund & Return Policy

At Luxe Living, we want you to love every purchase. If you're not completely satisfied, we're here to help.

Returns

Returns are accepted within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• It must be returned in its original packaging with all accessories included.
• Proof of purchase is required.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Used blenders or kitchen appliances.
• Items damaged through misuse or accidental damage.
• Clearance or sale items (unless faulty).

Damaged or Faulty Products

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Email us with:

• Your order number.
• Photos of the item and packaging.
• A brief description of the issue.

We will arrange a replacement or refund where applicable.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome.

If approved, your refund will be processed to your original payment method within 5 to 10 business days.

Shipping costs are non-refundable unless the item is faulty or we made an error with your order.

Contact Us

If you have any questions about your order, returns, or refunds, please contact us:

📧 Email: luxelivings123@gmail.com
🌐 Website: www.myluxeliving.co.za